Conducting Research
Brand identity requires business acumen and design thinking
The first priority is to understand your business: its visions, missions, target markets, corporate cultures, competitive advantages, strengths and weaknesses, marketing strategies, and challenges for the future
Section
Market Research Data
Incorporation of data affecting customer preferences for brand
Usability Data
Interpretation of “live” customer experiences with brand
Marketing Audit Data
Examination of communications and marketing tools
Competitive Audit Data
A dynamic, competitor's data-gathering process
Language Audit Data
Evaluation of language strengths and weaknesses